Privacy Policy for LaneX Jobs
Last updated: April 28, 2026
1. Introduction
LaneX Jobs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.
Important: By using LaneX Jobs, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number, profile picture
- Authentication Data: Login credentials from Google, Facebook, or Apple Sign-In
- Profile Information: Skills, bio, experience level, hourly rates, portfolio items
- Identity Verification: Government-issued ID, selfies, address verification documents
- Financial Information: Bank account details, payment history, transaction records
2.2 Location Data
- GPS Location: To find nearby job opportunities and delivery services
- Address Information: For service delivery and job location matching
2.3 Usage Data
- App Usage: Features used, time spent, interaction patterns
- Device Information: Device type, operating system, unique device identifiers
- Communication Data: Messages, chat history, voice recordings
3. How We Use Your Information
- Service Provision: Facilitate job matching between clients and freelancers
- Payment Processing: Process payments, manage escrow, handle transactions
- Communication: Enable chat, notifications, and customer support
- Safety & Security: Verify identities, prevent fraud, ensure platform safety
- Personalization: Customize job recommendations and user experience
- Legal Compliance: Meet regulatory requirements and enforce terms of service
4. Data Sharing and Disclosure
4.1 With Other Users
Profile information, reviews, and work samples may be visible to other platform users.
4.2 Service Providers
- Supabase: Backend services and database hosting
- Firebase: Push notifications and analytics
- Google Maps: Location and mapping services
- Payment Processors: Secure payment handling
4.3 Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
5. Data Security
- Encryption: Data encrypted in transit and at rest
- Access Controls: Limited access to personal information
- Security Monitoring: Regular security audits and monitoring
- Secure Storage: Information stored on secure, compliant servers
6. Your Rights and Choices
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account information is typically retained for 7 years after account closure.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the app or by email.
12. Governing Law
This Privacy Policy is governed by the laws of Laos. Any disputes will be resolved in the courts of Vientiane, Laos.