Work & services
Post work, receive proposals and hire verified providers across dozens of service categories.
LaneX Jobs · Opportunity for everyone
Building the digital infrastructure for modern work in Laos
LaneX Jobs connects people, skills, services, mobility, delivery and protected payments in one Lao-first platform.
- Sector
- Digital marketplace & technology platform
- Primary market
- Lao PDR
- Platform audience
- Clients · Freelancers · Riders · Vendors
- Delivered as
- iOS & Android apps · Web
01Overview
One platform connecting opportunity, trust and payment
In many cases, work and services in Laos are still arranged through informal channels — word of mouth, chat groups and private transfers. That works, but it makes it hard for either side to assess identity, agree scope, or keep a record of what was paid.
LaneX Jobs was built to answer that. Providers apply and are reviewed before they can earn. Clients see a profile, a rating and reviews before they hire. Once a price is agreed, funds are held by LaneX until the client confirms the work is complete.
It is designed around local realities: Lao as the default language, payouts to Lao bank accounts, and steps described in plain language for people using a digital service for the first time.
Instant matching
QuickMatch matches a request on the spot; QuickHire pushes that opportunity to nearby providers.
Mobility & delivery
Ride booking, food delivery from local vendors, and live rider tracking on a map.
Trusted transactions
Funds are held for the order, released on client confirmation, then withdrawn to a local bank account.
02Company
The people and the place behind LaneX Jobs
The platform is built and operated by a team in Khammouane, working in the same market as the people who use it.
Operated from Thakhek, Khammouane
Product, support and review sit together in one place — so applications, withdrawal requests and disputes are handled by people who know this market.
Founder
ທົງສະຫວັດ ສີລິພອນ
Thongsavat SILIPHONE
Founder & Chief Executive Officer
Leads LaneX Jobs from Thakhek, Khammouane — where the product, support and review teams all sit together.
We built LaneX Jobs so that skilled people in Laos can earn with dignity — and so that clients can trust that their money and their work are looked after.
Our team
01
A provider proves who they are before they can earn — not afterwards.
02
Providers can mark work done. Only the client releases the payment.
03
A single report of a problem stops the money until a person reviews it.
03People
One app, four roles, four different experiences
Role is derived from the user’s profile and the interface reconfigures itself. Nobody is forced to navigate tools that do not apply to them.
Client
ລູກຄ້າBrowses services or posts a job, compares verified providers, agrees a price in chat, and pays into the protected workflow.
DiscoverHirePay securelyConfirm
Freelancer
ຟຣີແລນເຊີCompletes a step-by-step registration with identity documents and a verification selfie, takes work, marks it done, and withdraws earnings to a bank account.
Get verifiedReceive workRequest paymentWithdraw
Rider
ໄລເດີ້Gets a dedicated delivery tab of ride and delivery jobs. Notified only for the correct vehicle type, and paid tips on delivery.
Accept jobsNavigateLive trackingEarn tips
Food vendor
ຮ້ານອາຫານGets a store tab for the menu, including drink sizes and per-size pricing. Paid orders arrive as a full-screen ringing prompt.
Manage menuAccept ordersDispatchGet paid
04Transactions
From service request to provider payout
Every paid order — whether it began as a QuickMatch, a QuickHire or a standard job post — converges on the same workflow.
-
01
Discover or request
The client browses by category and location, posts a job, or opens a QuickMatch.
-
02
Agree the price
Both sides talk in chat. The provider sends a payment request with the agreed amount.
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03
Pay into protection
The client pays by QR. Funds are held by LaneX — not passed directly to the provider.
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04
Work & confirmation
The provider works and marks it done. Only the client can release the payment.
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05
Settlement & record
The balance lands in the wallet net of fees, can be withdrawn to a bank, and every step is time-stamped.
When something goes wrong
Either side can report a problem from the order. Filing a dispute freezes settlement immediately — no release can occur until an administrator reviews the case and decides the outcome. Reporting reasons are role-specific, so each side reports from its own perspective.
05Trust
Trust should be built into the transaction, not promised in marketing
What follows is implemented in the platform today, not a future roadmap.
Verified identity
Providers upload both sides of an identity card plus a selfie holding it. Nobody starts earning until their application is approved.
Protected payment
LaneX holds the funds for the duration of the order. There is no person-to-person payment inside the order workflow.
Clients release, providers cannot
A provider can only mark work done. Because release is final, the action asks for an explicit confirmation first.
Dispute handling
Reporting a problem freezes settlement immediately. No release happens until an administrator resolves the case.
Time-stamped records
Application submission, review, order movement and wallet activity are all recorded, with receipts either party can open.
Accountability
Permissions are enforced server-side by role, attachments live in private storage, and reviews are tied to completed orders.
Note: the controls described above are product controls. They are not a claim of certification or licensing by any regulatory body.
06Capabilities
What the platform does today
Discovery & matching
- QuickMatchA guided flow taking the client from service selection through matching, results and payment.
- QuickHireThe provider side: a new hire request appears as an accept-or-reject prompt anywhere in the app.
- Job posting & proposalsThe classic marketplace path for work that is not instant.
- Location-aware discoveryResults and matching use real location, with store maps for some categories.
- Profiles & portfoliosProviders publish gallery work, skills, rate and an about section.
Communication
- Chat with an order cardThe conversation is where work happens: messages, status and actions in one place.
- Voice messages & attachmentsImages and files are served from private storage through short-lived links.
- Voice & video callingIn-app calls directly from the conversation, with an incoming-call screen.
- Multi-device notificationsOne account signed in on several devices is notified on all of them.
- Lock-screen actionsJob and order alerts carry accept and reject buttons without opening the app.
Money & orders
- QR payment experienceThe client pays by scanning, and the screen confirms in real time.
- Role-aware order statusClient and provider see mirrored copy and buttons at every stage.
- LaneX Coin walletEarnings, balance and transaction history with a wallet number.
- Bank withdrawalsWithdrawal requests are tracked by status through to payout.
- Receipts & order historyBoth parties can open a receipt and the record of each transaction.
Trust & operations
- Verified provider profilesApproval is tied to reviewed identity documents and a verification selfie.
- Reviews & ratingsRatings appear in search and on profiles, with a double-review guard.
- Dispute managementReporting a problem freezes settlement until an administrator resolves it.
- Administrative review toolsInternal queues for provider applications, withdrawal requests and disputes.
- Live rider trackingClients follow rider movement on a map during an active trip.
07Language & technology
Built in Lao first, then extended outward
Lao is not a translation that arrived later. It is the app default, chosen on first launch, and it also governs the language of push notifications.
Five languages, Lao by default
Lao, English, Thai, Chinese and Vietnamese. Service categories and notifications are composed in the recipient’s chosen language.
One cross-platform app
Built with Flutter and delivered to iOS, Android and web from one codebase — so features and fixes reach every user together.
Managed data services
Data, authentication, file storage and realtime updates run on Supabase, with managed backups and operations.
Server-side transaction logic
Release, settlement and dispute freezes are decided on the server, not in the app — so the outcome does not depend on a device.
Role-based data access
Row-level controls restrict what each role can read or write. Identity documents and bank details sit in private storage under restricted access.
Monitoring & operations
Firebase services support web hosting and usage analytics, alongside internal review queues the team uses day to day.
08Impact
What this platform is built to do
These are intentions, not measured outcomes. We will report numbers only once they are measured properly.
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01Make Lao skills visible
Designed to give tradespeople, specialists and service providers a searchable professional profile instead of visibility only inside closed chat groups.
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02Widen independent opportunity
Built so that independent workers can take on more work without depending only on personal referrals.
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03Equip small providers
Designed to give small vendors and providers a menu, orders, notifications and a payment record without building their own systems.
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04Make everyday services easier to reach
Built to reduce the effort of finding, booking and paying for the services households and businesses already need.
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05Increase confidence in digital transactions
Designed so two people who have never met can transact using verified identity, clear steps and a record they can revisit.
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06Connect local talent to local demand
Built so that demand created in Laos is met by people and businesses in Laos, using tools designed around Lao users.
09Platform
Five pillars on one shared foundation
Each experience answers a different need, but they share one set of identity, messaging, notification, transaction-state, review and administrative services.
Work & freelance
From job post to hire
Clients post work, freelancers send proposals, and the client hires. Every profile carries portfolio work, skills, a rating and reviews earned on completed jobs.
Instant matching
QuickMatch & QuickHire
A client picks a service and location and taps find. Nearby providers in that category get an accept-or-reject prompt immediately, wherever they are in the app.
Mobility
Rides with live tracking
Riders are only notified for the correct vehicle type, and clients watch the rider move on a map for the whole trip.
Food & vendors
Local vendors, online
Vendors manage their own menu, including drink sizes, then take paid orders through a full-screen ringing prompt.
Payments
Funds held safely
The money stays with LaneX for the duration of the order. The provider can see it is secured but cannot take it.
Earnings
Wallet & payouts
Earnings land in the LaneX Coin wallet with full history, then withdraw to a Lao bank account.
10Contact
How to reach us
We publish only what we can verify. For business or institutional enquiries, use the addresses below and the team will respond.
Modern work should be accessible, trusted, and built for the people it serves
LaneX Jobs is building that infrastructure for Laos — one verified identity, one protected transaction and one local opportunity at a time.